Back to News

Coronavirus (COVID-19) update (please read) Posted on 12 Mar 2020


We are very carefully monitoring the situation with regards to the Coronavirus, and are implementing the necessary changes required to ensure that we deliver Primary Care as safely as possible under exceptional circumstances.

  • For your protection the practice intends to move to a telephone triage system beginning 23rd March 2020. Please call as normal for an appointment (on the day you require an appointment) and then an appropriate Clinician will call you back. If deemed safe and necessary you will be invited in for a face to face consultation.
  • All routine face-to-face appointments that have been booked in advance for on or after 23rd March 2020 will be reverted to telephone calls and a Clinician will telephone those patients on the day of their scheduled appointment. DO NOT come to the Surgery.
  • If you have returned to the UK from any of the infected areas please DO NOT come to surgery and telephone NHS111 for advice and treatment.
  • Latest information can be found at or
  • Any future updates will be added to our Practice website and Facebook page.

The safety of all patients is of paramount importance to us and we would like to reassure you that we are taking as many precautions as we possibly can.

Please note repeat prescriptions will be processed as normal, please do not put your requests for medication in any earlier than twenty-one days since the last issue as these requests will be rejected.

Your Neighbourhood Professionals. Just a Click Away!
The Dales Care Homes